1. Problem and Scope
This manual is intended for diagnosis and troubleshooting of inaccurate readings or missing readings of liquid and gas flow meters in industrial systems. Measurement errors can lead to significant operational losses, suboptimal process control, product inconsistencies and increased energy costs. The manual covers a wide range of flow meter types including electromagnetic, Coriolis, ultrasonic, vortex and differential pressure, as the root causes of many faults are common regardless of the principle of operation.
The main symptoms under consideration are:
- Unstable or fluctuating flow readings.
- Persistently high or low flow readings that do not meet expected process conditions.
- No reading or sensor error.
- Inconsistency of flow meter readings with other devices or material balance.
Classification of severity:
- Critical: Complete lack of readings or uncontrolled fluctuations that directly affect safety, product quality or lead to production stoppage. Requires immediate intervention.
- Basic: Persistent deviation of readings that exceed acceptable standards (for example, more than ±5% of the set point), resulting in significant losses in efficiency or product failure. Needs urgent correction.
- Minor: Small but consistent deviations in readings (eg ±1-3% of set point) which may be an indicator of early stage malfunction or calibration drift. Requires scheduled diagnostics and calibration.
2. Security measures
⚠ SAFETY WARNING ⚠
Before starting any work on the flow meter or related equipment, be sure to perform all lockout/tagout (LOTO) procedures in accordance with DSTU standards EN 1030-1 and internal company instructions. Make sure all power sources (electrical, pneumatic, hydraulic) are disconnected and locked out. Check for residual energy in the system, including pressure, hot fluids, and mechanical stress. Use appropriate personal protective equipment (PPE): safety glasses, gloves, overalls, safety shoes. When working with aggressive or flammable media, use additional PPE, such as protective masks and chemically resistant gloves. Work with explosive environments should be performed using intrinsically safe equipment and in accordance with ATEX / DSTU protocols EN 60079.
3. Necessary Diagnostic Tools
Effective diagnosis requires the use of specialized tools. Make sure all instruments are calibrated and in good working order.
| Tool | Specification/Model (Example) | Measurement range | Purpose |
|---|---|---|---|
| Digital multimeter | Fluke 179 or equivalent (True-RMS) | 0-1000 V AC/DC, 0-10 A AC/DC, 0-50 MΩ | Checking the meter's power supply (24V DC, 230V AC), output signals (4-20 mA, 0-10 V), cable integrity, winding resistance. |
| Reference manometer | Ashcroft 1082 or equivalent (accuracy class 0.5) | Process dependent (e.g. 0-16 bar, 0-40 bar) | Checking the pressure in the pipeline before and after the meter, detecting pressure drops, blockages. |
| Reference thermometer | Testo 925 or analogue (with immersion probe) | -50°C to +400°C | Checking the process temperature that affects the density and viscosity of the liquid. |
| The calibrator is technological | Fluke 754 or equivalent (with HART functions) | Source/measurement 4-20 mA, V, Ohm, Hz, HART communication | Simulate meter output, control loop test, meter configuration and diagnostics using HART protocol. |
| Ultrasonic thickness gauge | Olympus 38DL PLUS or similar | 0.25 mm - 635 mm (depends on the probe) | Pipeline wall thickness measurement for corrosion/erosion detection, especially critical for ultrasonic gauges. |
| Vibration analyzer | VibScanner 2000 or similar | Frequency range 10 Hz - 10 kHz, amplitude 0.1 - 100 mm/s RMS | Diagnose excessive vibration of the pipeline or meter that can affect accuracy. |
| Thermal imager | FLIR E8 or equivalent | -20°C to +250°C, accuracy ±2°C | Detection of uneven temperature distribution, overheating of electronics, blockages or deposits in the pipeline (if there is a temperature gradient). |
| Portable flow meter (ultrasonic, overhead) | Katronic KATflow 200 or similar | Depends on pipe diameter and flow rate | An independent flow check without interfering with the pipeline, useful for comparing readings. |
4. Initial Assessment Checklist
Before starting a detailed diagnosis, conduct a visual inspection and collect information about the history of the malfunction. This will help narrow down the potential causes.
| Parameter | Action / Observation | Record the result |
|---|---|---|
| Meter Identification | Write down the model, serial number, measurement range, date of last calibration. | ____________________ |
| Current Readings | Record the current flow readings on the meter display, on the local HMI and in the ACS system. | ____________________ |
| Fault Symptoms | Describe in detail when and how the malfunction occurred (for example, "readings dropped to zero after starting the pump", "fluctuation ±10% with a stable process"). | ____________________ |
| Process Terms | Record current process parameters: pressure (bar), temperature (°C), media type, pump/valve status. | Pressure: ___ bar, Temp: ___ °C, Environment: ___ |
| Accident/Event History | Check the ACS event log or the local meter log for instrument-related warnings or faults. | ____________________ |
| Changes in the System | Have there been recent changes to piping, shut-off valves, pumps, or ACS configuration? | ____________________ |
| Visual Overview | Inspect meter and piping for damage, leaks, excessive vibration, corrosion, twisted cables, loose connections. | ____________________ |
| Installation | Check the compliance of the installation with the manufacturer's requirements (distance of straight sections before/after, orientation). | ____________________ |
| Grounding | Check the quality of the grounding of the flow meter and the shielding of the cables. | ____________________ |
5. Systematic Diagnostic Algorithm
The given algorithm offers a logical sequence of steps to identify and isolate a malfunction, starting with the simplest and most common causes.
- Checking basic conditions and power:
- Symptom: Meter does not turn on, no reading, power failure.
- Action:
- Check for supply voltage at the meter terminals with a multimeter.
Expected: 24V DC (±5%) or 230V AC (±10%) depending on the model.
If not: - Check the circuit breaker in the panel.
- Check the integrity of the power cable (resistance less than 1 ohm per wire).
- Check the power supply or transformer.
- Probable Cause: No power or faulty power supply.
- Check the integrity of the fuses on the meter (if any).
If blown: Replace with a fuse of identical rating and test again.
- Output signal diagnosis:
- Symptom: The meter turns on, but the readings on the control panel are incorrect or absent, while the local display shows normal values.
- Action:
- Відключіть сигнальний кабель від входу АСУТП і підключіть калібратор технологічний до виходу вимірювача (4-20 мА або 0-10 В).
Очікувано: Сигнал відповідає локальним показанням вимірювача.
Якщо не відповідає: - Check the output signal settings in the meter menu.
- Probable Cause: Meter output board failure or incorrect configuration.
- If the output signal from the meter is correct, check the signal cable for integrity and no short circuit.
Expected: Resistance less than 1 ohm per wire, no short circuit between wires and ground.
If faulty: Replace the cable. - Check the ACS input module.
Probable Cause: ACS input module failure.
- Analysis of the influence of installation and process conditions:
- Symptom: Unstable, fluctuating or constantly incorrect readings, despite the electronics being in good condition.
- Action:
- Inspection of the straight section of the pipeline:
- Overview: Visually check the length of the straight section before and after the meter. For most meters (especially vortex, electromagnetic) straight sections of 5-10 pipe diameters before and 3-5 diameters after are necessary.
- If not enough:
- Probable Cause: Violation of the flow profile (turbulence, swirl).
- Solution: Install flow equalizers or relocate the meter.
- Check for air/gas in liquid:
- Overview: For electromagnetic and ultrasonic meters, the presence of air bubbles or gas inclusions can distort the readings.
- If detected:
- Probable Cause: Incorrect installation point (top of pipeline), cavitation, incomplete pipe filling.
- Solution: Reinstall the gauge on the fully filled section (bottom of vertical piping, horizontal section under pressure). Ensure adequate deaeration of the system.
- Pipeline Vibration Check:
- Action: Use a vibration analyzer to measure vibration on the meter and adjacent pipe sections.
Threshold: Vibration greater than 5mm/s RMS (up to 1kHz) may affect accuracy. - If high:
- Probable Cause: Operation of pumps, compressors, pipeline resonance.
- Solution: Install vibration isolation supports, flexible inserts; check the balancing of the pumps.
- Action: Use a vibration analyzer to measure vibration on the meter and adjacent pipe sections.
- Meter ground check:
- Action: Check meter ground resistance.
Expected: Ground resistance is less than 10 ohms according to DSTU EN 50522.
If high: - Probable Cause: Poor ground contact, corrosion of the ground conductor.
- Solution: Clean the contact points, check the integrity of the ground circuit.
- Action: Check meter ground resistance.
- Diagnosis of deposits and pollution:
- Symptom: Gradual decrease in readings, change in readings after system cleaning, change in flow profile.
- Action:
- Visual inspection of the internal surface (if possible and safe):
⚠ WARNING: Be sure to perform LOTO and decompression/drainage before opening the pipeline!
If found: Deposits on electrodes (electromagnetic), sensors (Coriolis, vortex), internal walls.
Probable Reason: Buildup, pollution, corrosion. - Measuring pipe wall thickness with an ultrasonic thickness gauge:
Action: Compare the measured thickness with the design or reference thickness.
If there are discrepancies: - Probable Cause: Internal corrosion or deposits.
- Solution: Carry out chemical or mechanical cleaning.
- Diagnosis of calibration drift:
- Symptom: Constant reading deviation that cannot be explained by other reasons.
- Action:
- Comparison with a reference meter:
Action: Install a portable ultrasonic flow meter (overhead) or a temporary reference meter in series.
Expected: The readings should agree within the margin of error of both instruments (eg ±1%).
If there is a significant discrepancy: - Probable Cause: Meter calibration drift, mechanical wear, sensor damage.
- Solution: Perform a laboratory calibration or replace the meter.
6. Malfunction-Cause matrix
| Symptom | Probable Causes (by probability) | Diagnostic Test | Expected Result if Cause Confirmed |
|---|---|---|---|
| No reading / Screen is off | 1. Lack of power 2. Blown fuse 3. Internal electronics malfunction |
1. Checking the supply voltage with a multimeter 2. Visual inspection/check of the fuse 3. Checking internal diagnostic LEDs |
1. 0 V or out of range 2. Blown/broken fuse 3. Fault indicator on the board |
| Flow reading = 0, but the process is running | 1. Shut-off valve is closed 2. Lack of medium in the pipe 3. Sensor malfunction 4. Blocked flow channel (Coriolis, vortex) |
1. Visual inspection/check of valve position 2. Pressure test and visual inspection (if applicable) 3. Checking the output signal with a calibrator 4. Visual inspection of the inner surface after disassembly |
1. The valve is completely closed 2. Low/zero pressure, visually empty 3. 0mA output (or fixed minimum) regardless of flow 4. Growths/clogging |
| Unstable / Fluctuating readings | 1. Gas/air in liquid 2. Excessive pipeline vibration 3. Electromagnetic interference 4. Flow pulsations (pump, valve) 5. Improper grounding |
1. Visual inspection (if the pipe is transparent), noise analysis 2. Vibration analyzer 3. Oscilloscope on signal cables, shielding check 4. Checking the operation of pumps, valves 5. Measurement of grounding resistance |
1. Detection of bubbles, cavitation noise 2. Vibration > 5 mm/s RMS 3. The presence of noise on the signal 4. Periodic pressure/flow changes 5. Earthing resistance > 10 Ohm |
| Constantly low readings | 1. Delay / Fuling 2. Calibration drift 3. Erosion of internal parts (Coriolis) 4. Partial blockage of the filter/pipeline in front of the meter |
1. Visual inspection after disassembly, thermal imager (to detect temperature gradients) 2. Calibration on site or in the laboratory, comparison with a standard 3. Visual inspection of internal parts 4. Checking the pressure drop on the filter/area |
1. Detection of deposits, uneven temperature 2. The readings are lower than the reference ones at a known flow 3. Mechanical wear/damage of the sensor 4. Excessive pressure drop |
| Constantly inflated readings | 1. Calibration drift 2. Air pockets (for some types) 3. Incorrect configuration parameters (pipe diameter, ratio) 4. Leakage in the bypass line (if any) |
1. Calibration on site or in the laboratory, comparison with a standard 2. Visual inspection (if possible), pressure test 3. Checking the settings through the interface/HART 4. Visual inspection, auditory control of leaks |
1. The readings are higher than the reference ones at a known flow 2. Detection of air inclusions 3. Invalid values in configuration 4. Liquid/gas leak |
7. Analysis of the Root Causes of Each Malfunction
A deep understanding of root causes is critical to preventing repeat failures.
7.1. Installation Impact Errors
- Why it occurs: Failure to comply with the manufacturer's requirements regarding the length of straight sections of the pipeline before and after the meter (according to ISO 5167, EN ISO 5167-1). This is usually 5-10D (diameters) before and 3-5D after. Incorrect orientation (for example, installing an electromagnetic meter at the highest point of a horizontal pipeline where air can collect). Insufficient or missing ground leads to electrical interference, especially for electromagnetic meters. Excessive vibration from pumps, compressors, or other equipment can be transmitted to the meter, affecting its mechanical components (eg, Coriolis, eddies).
- How to confirm: Visual inspection of installation, measurement of ground resistance (less than 10 ohms), use of vibration analyzer (vibration < 5 mm/s RMS for most applications). Use of a portable ultrasonic flow meter to compare readings in the area of possible flow profile violations.
- Disadvantages if left unsolved: Constantly inaccurate measurements leading to suboptimal process control, overconsumption of raw materials or energy, failure due to excessive vibration.
7.2. Changes to the Process Terms
- Why it occurs: Changes in temperature, pressure, density, viscosity or composition of the medium that are beyond the working range or compensation of the meter. The presence of gas/air bubbles in the liquid or suspended particles. Cavitation or evaporation in the pipeline. Flow pulsations caused by pumps or rapid opening/closing of valves.
- How to confirm: Monitoring of process parameters (temperature, pressure) using reference devices. Environmental quality analysis (laboratory analysis, visual inspection). Using an oscilloscope to analyze ripples on the output signal of the meter.
- Damage if left unsolved: Incorrect dosing of components affecting product quality, damage to equipment due to cavitation, increased operating costs.
7.3. Drift Calibration
- Why it occurs: Natural aging of meter components (sensors, electronics), exposure to extreme temperatures, pressure, vibration or chemical aggression of the environment. Mechanical wear, erosion of internal surfaces or changes in sensor properties over time. For example, a change in magnetization in electromagnetic meters or a change in tube stiffness in Coriolis meters.
- How to confirm: Comparison of readings with a reference meter or laboratory calibration using a calibration stand certified by DSTU ISO/IEC 17025. Deviation of readings from the reference exceeding the permissible error (for example, ±0.5-1% of the measured value).
- It is a pity if left unsolved: Constant systematic errors of measurement, which lead to incorrect accounting, overspending of resources or non-compliance of products with standards.
7.4. Deposition and Pollution
- Why it occurs: Accumulation of solid particles, scale, biological deposits, corrosion products or polymers on the internal surfaces of the meter and/or pipeline. For electromagnetic meters, it can be an insulating layer on the electrodes. For Coriolis and vortices – a change in the geometry of the flow channel.
- How to confirm: Visual inspection of the internal parts after disassembly (⚠ after LOTO and decompression!), measuring the thickness of the pipeline walls with an ultrasonic thickness gauge, analyzing the history of the process and the composition of the medium. A thermal imager can detect areas with uneven heat exchange due to deposits.
- Damage if left unsolved: Decrease in measurement efficiency, increase in hydraulic resistance of the system, increase in energy consumption, complete blocking of the flow channel, damage to sensors.
8. Step-by-step Removal Procedures
Below are troubleshooting procedures for typical root causes.
8.1. Restoration of Power and Electrical Connections
- ⚠ PERFORM THE LOTO PROCEDURE! ⚠
- Check all circuit breakers, fuses, and relays related to the meter's power circuit. Replace blown fuses with new ones of identical rating.
- Check the voltage at the input terminals of the meter with a multimeter (for example, 24V DC or 230V AC).
- Check the signal cables for integrity (resistance < 1 ohm per wire) and no short circuits.
- Check the quality of the grounding of the meter and the shielding of the cables. Grounding resistance should be less than 10 ohms. Clean the grounding contacts from corrosion and dirt.
- Restore power by following safe startup procedures.
- Check the readings.
8.2. Adjusting the Effect of Montage
- ⚠ PERFORM THE LOTO PROCEDURE! ⚠ If necessary, empty the pipeline.
- For insufficient straight sections:
- Consider installing flow equalizers (such as plate or tube) upstream of the meter.
- If possible, move the meter to a location where the requirements for straight sections are met (5-10D before, 3-5D after).
- For misalignment or air pockets:
- For liquid meters, reinstall in a fully filled section (eg, in a vertical pipe with upward flow, or in a horizontal section with full fill).
- Install air traps or deaerators in front of the meter if the problem with air bubbles is systematic.
- For excessive vibration:
- Isolate the meter from vibration sources using flexible inserts or vibration isolation supports.
- Перевірте балансування насосів та кріплення трубопроводу.
- After the changes, perform a leak test (if the pipeline was disassembled) and resume the process.
- Перевірте показання та їх стабільність.
8.3. Усунення Відкладень та Забруднень
- ⚠ ВИКОНАЙТЕ ПРОЦЕДУРУ LOTO ТА ДЕКОМПРЕСІЮ! ⚠ Environmental drainage.
- Демонтуйте вимірювач витрати з трубопроводу.
- Mechanical cleaning: Gently clean internal surfaces, electrodes (for electromagnetic) or sensors of deposits using a soft brush, plastic scraper and suitable solvents that do not damage the meter materials. DO NOT use metal tools that can damage sensitive surfaces!
- Chemical cleaning: Use specialized washing solutions if mechanical cleaning is not possible or ineffective. Дотримуйтесь інструкцій виробника та заходів безпеки при роботі з хімікатами.
- After cleaning, rinse the meter thoroughly with clean water (or a suitable solvent) and check for residue.
- Install the meter back into the pipe using new gaskets.
- Проведіть перевірку герметичності та відновіть процес.
- Перевірте показання та їх коректність. Рекомендується провести калібрування після очищення.
8.4. Калібрування та Заміна Вимірювача
- ⚠ ВИКОНАЙТЕ ПРОЦЕДУРУ LOTO ТА ДЕКОМПРЕСІЮ! ⚠ Environmental drainage.
- If diagnostics indicate calibration drift:
- Disassemble the meter.
- Send the meter to a certified metrology laboratory for calibration and obtaining a certificate of conformity (according to DSTU ISO/IEC 17025).
- If calibration shows deviations that exceed acceptable limits and adjustment is not possible, consider replacing the meter.
- Meter replacement:
- Choose a new meter that meets the process specifications and has an up-to-date calibration certificate (CE, UkrSEPRO).
- Install the new meter following all installation requirements.
- Perform a functional check and comparison of readings with other devices in the system.
9. Precautions
The application of preventive measures significantly reduces the probability of malfunctions and increases the service life of flow meters.
| The root cause | Prevention Strategy | Monitoring method | Recommended Interval |
|---|---|---|---|
| Incorrect installation | Compliance with the manufacturer's requirements for straight sections and orientation during installation. Proper grounding. | Installation and grounding audit during installation and routine inspections. | Every 2-3 years or when the pipeline configuration changes. |
| Changes in process conditions | Stabilization of process parameters. Installation of filters, deaerators, buffer tanks. | Continuous monitoring of temperature, pressure, composition of the medium. Analysis of trends. | Constantly (ASUTP), daily (operator control). |
| Calibration drift | Regular calibration and verification of meters. Use of meters with self-diagnosis function. | Laboratory calibration or on-site calibration using reference instruments. | Every year or according to the manufacturer's regulations and the requirements of DSTU EN ISO 9001. |
| Deposition and pollution | Systematic cleaning of pipelines and meters. Dosing of corrosion/deposit inhibitors. | Visual inspection (during scheduled stops), ultrasonic control of wall thickness, environmental analysis. | Every 6-12 months (depending on environment). |
| Vibration | Vibration isolation of pipeline supports, regular balancing of rotating equipment. | Vibration monitoring (online or periodically) using vibration analyzers. | Monthly (for critical equipment), quarterly (planned inspection). |
10. Spare Parts and Components
Having spare parts is critical for quick troubleshooting. Please note that most modern flow meters do not require replacement of individual components (other than electronics or seals) and often the entire meter must be replaced.
| Description of the Part | Specification | When to Replace | Category UNITEC |
|---|---|---|---|
| A set of sealing gaskets | Material (PTFE, EPDM, NBR), diameter (DNxx), PN (xx bar) | Every time the meter is dismantled | Consumables |
| Fuses | Type (fast, slow), rating (mA, A), voltage (V) | When burning out | Electrical components |
| Power supply unit | Voltage (24V DC, 230V AC), current (A), power (W) | In case of malfunction, if external | Electrical components |
| The signal cable is shielded | Number of cores, cross-section (mm²), type of shielding | In the event of damage or significant obstructions | Cable products |
| Measuring transducer (electronics) | Compatible with meter model | In the event of a malfunction of the electronics, if a separate replacement is available | Electronics |
| Complete flow meter | Model, range, material, connection, accuracy, certification (CE, UkrSEPRO) | In case of impossibility of repair or calibration, moral wear and tear | Measuring devices |
To order quality spare parts and new measuring devices that meet all standards (ISO, EN, DSTU), visit the unitec-D electronic catalog.
11. Links
- DSTU EN 1030-1:2018 (EN 1030-1:2009, IDT) Machine safety. Terminology.
- DSTU EN 60079 (series of standards) Explosive environments.
- DSTU EN 50522:2015 (EN 50522:2010, IDT) Grounding of installations with a voltage of more than 1 kV alternating current.
- DSTU ISO/IEC 17025:2019 (ISO/IEC 17025:2017, IDT) General requirements for the competence of testing and calibration laboratories.
- DSTU EN ISO 9001:2015 (EN ISO 9001:2015, IDT) Quality management systems. Requirements
- ISO 5167 (series of standards): Measurement of fluid flow by means of pressure drop devices installed in completely filled circular pipelines.
- Operation and maintenance manuals from flow meter manufacturers (eg Endress+Hauser, Siemens, Krohne).
- Relevant internal instructions on safety and operation of the enterprise.